Many people have been talking about the benefits and disadvantages of Offshoring and Outsourcing. This is due to the fact that you can actually get more profits while saving a lot of money in the process. Offshore call centers have proven this. Such a strategy has allowed US companies to save millions and create jobs for economically challenging countries, thus reducing dependence on US financial support. This is a beneficial situation for both sides and we will break three points into good issues related to offshoring and outsourcing:
1. Lower Costs and Services – cheaper production costs mean lower prices and services. If the client company saves $ 20,000 in production costs, the product will be easily available at a lower cost. The lower price of a product means that people have a higher purchasing power, so the number of products in the hands of consumers will be greater. Profits go lower. This is important in every business. Offshoring and outsourcing make this seemingly simple business logic (but so difficult to accomplish sometimes) is absolutely possible. Take for example customer service or technical support: In the United States, you can save up to 50% of the cost of collecting college graduates from the Philippines compared to an American technical support worker who is likely to have a lower level of education than his Filipino counterpart. Cost savings and jobs are given to places where one side of offshoring is important. In short, higher-quality workers are created and at the same time reduce costs. These two concepts are far apart, especially in terms of basic marketing principles, but this is entirely possible through offshoring and outsourcing
. More sophisticated workplaces – Outsourcing jobs are less important jobs from the client company and create new sophisticated solutions. This requires higher qualifications, and thus encourages the country to better inform its citizens and focus on improving the quality of their own staff. For example, requiring call center jobs requires patience and is able to get a point and a message without causing an enviable customer. Now that these tasks are outsourced and outsourced, future staff will be more challenging and deliverable. The focus now is on developing better skills and creating higher-quality staff. Impact better reaches the scope of the company and is more widespread
. Focus on Basic Functions – Depending on your business functions, depending on your business, which is usually an unnecessary concern, customer service is part of the business function. By outsourcing it, we reduce risk and concern and focus on more important aspects such as research and development, production / operations, finance, and administration / information technology. Most of the client companies employ support staff from other countries to reduce costs and make more money for research or marketing. This is a wise and logical step that results in better results at lower prices.
The good things about offshoring and outsourcing are just coming. What is amazing is not only getting cost reduction, but also providing jobs in developing countries while raising workplace standards in your own business. The results are achieved through the development of lower-cost products and services, sophisticated job opportunities and the core functionality of the company.
Source by sbobet